When you use the Website and/or the Application, we require your agreement to this Policy, including your consent to our collection, use and disclosure of your personal information in accordance with this Policy. If you do not agree with this Policy, you may not use the Website or the Application.
We are committed to protecting and ensuring the confidentiality of the personal information we receive from you when you access or use the Website and/or the Application, in accordance with the Laws.
To help protect the confidentiality of your personal information, Landerz employs security safeguards appropriate to the sensitivity of the information provided. We are committed to using appropriate security measures to protect your personal information from unauthorized access, use, disclosure, retention, and destruction. However, due to the nature of the Internet and the technologies it supports, the risks associated with the security and privacy of your Personal Information cannot be eliminated and Landerz cannot guarantee that there will be no breach of confidentiality of your Personal Information. You should exercise caution when transmitting Personal Information to us by e-mail, as it is generally not a secure method of transmission. We cannot guarantee that information sent by e-mail will not be lost or used fraudulently.
In the event that a privacy incident involving your Personal Information occurs or is suspected, such as unauthorized access, use or disclosure under the Laws, loss of Personal Information, or any other breach of the security of Personal Information, Landerz will take reasonable steps to minimize the risk of harm and prevent similar incidents from occurring. Landerz will notify you, in accordance with the Laws, of any such privacy incident where your Personal Information is involved.
Like many other websites, when you visit the Website through an Internet browser or the Application, we may automatically collect certain non-identifiable technical information by electronic means. This information may include the IP address of your computer, the IP address of your Internet service provider, the browser you are using, the screen resolution, the location, date and time you access the Website, language preferences, the site you came from or searched for keywords (if you came from a search engine), the operating system and software you use, the sections of the Website you visit, the web pages you read and the images you view, and the materials you post to or print from the Website. Non-identifiable information is aggregated and used to measure and improve the effectiveness of the Website. We may share this non-identifiable information in aggregate form. We do not seek to and will not combine technical information with the personal information you provide to us.
We use "cookies" on the Website, a technology that stores data on a Website user's computer to recognize the user on subsequent visits from that computer. Cookies are used to analyse information received from you about your use of the Website in order to provide, improve, protect and promote our services and to improve the efficiency and use of the Website. You may set your browser not to accept "cookies", but this may restrict, limit, inhibit or prohibit access to and/or use of all or part of the Website. For your convenience, the following are links to the cookie management pages of some Internet browsers to help you manage or delete cookies:
The cookie management pages may change from time to time, as may their exact address. Landerz is not responsible for updating the above links or the content of these pages.
Landerz uses ad retargeting services that use "cookie" analysis to identify visitors who have been to the Web Site and to reach them with online advertising once they have left the Web Site. Thus, a Web Site user who has shown interest in Web Site content may see Landerz advertisements on other Web sites that he or she subsequently visits.
As part of your use of the Website and/or the Application, we may ask you to voluntarily provide certain personal information (including, without limitation, your name, company name, telephone number and email address) so that we can more easily communicate with you, to send you Electronic Communications or to allow you to access particular features or areas of the Website and/or the Application, to enter contests or to post your information on the Website and/or the Application to allow you to interact with other users of the Website and/or the Application, such as brokers.
Landerz may use your personal information to contact you, correspond with you or have brokers correspond with you, respond to your questions and enquiries, track communications between you and Landerz, provide you with tailored personal service, assist Landerz in developing new services and features that meet your needs, to improve the Web Site and/or the Application, to conduct contests, to send you Electronic Communications that you request, or to compile tracking reports regarding the demographics of the users of the Web Site and/or the Application (the "Purposes of Use") or for any other purpose permitted or required by Law. As part of the Purposes of Use, we may share your personal information with our brokers and other employees so that they may contact you or you may choose to contact a broker directly. We only collect personal information that is strictly necessary for the Purposes of Use and will only retain your personal information for the duration of the Purposes of Use.
Landerz will require your consent at the time of collection of your Personal Information and you will be notified directly of the Purposes of Use, and Landerz will again require your consent for any changes to the Purposes of Use in a manner that provides your explicit confirmation that you have read and understood the Policy or any amendments thereto and that you consent to the collection, use and retention of your Personal Information for the Purposes of Use in accordance with the terms of this Policy, as amended from time to time. If you have any questions regarding your consent or the Purposes, you may contact our Privacy Officer at any time at email@example.com.
Landerz may use non-personal information to create general tracking information reports regarding the demographics of the users of the Website and/or the Application and the traffic patterns of the Website and/or the Application. No link can be made between any tracking information contained in the reports and the identity or other personal information of individual users. In the event that Landerz does link tracking information to Personal Information provided by users of the Website and/or the Application, all linked information will be treated as Personal Information and will only be used and disclosed in accordance with this Policy and the Laws.
Personal information is stored in the cloud. As such, the personal information we manage may be disclosed, processed and stored in other Canadian jurisdictions or abroad, and therefore made available to their government authorities and subject to the laws of those jurisdictions or countries. We take all reasonable steps to ensure that your Personal Information is handled securely in accordance with the Laws and this Policy. Landerz will only retain your Personal Information for the duration of the Purpose of Use or until you withdraw your consent.
Landerz will destroy or anonymize your personal information once the Purposes of Use have been fulfilled and there is no longer a need to use your personal information, such as when you decide to unsubscribe from our services, no longer wish to receive our Electronic Communications, or withdraw your consent, all subject to any retention period required by applicable law.
Landerz will not disclose any of your Personal Information to third parties, except with your consent or as required by law. For example, Landerz may make your Personal Information available, without your consent, to its employees, agents, and service providers who have a legitimate need to know, provided that the information is necessary to perform their business, professional, or technical support functions for Landerz. In all cases of sharing and disclosure, Landerz will ensure that (i) the use of your Personal Information is consistent with the Purposes of Use, (ii) your Personal Information will not be disclosed to third parties without your prior consent (except as required by the Purposes of Use or as permitted by Law), and (iii) reasonable steps have been or will be taken to protect your Personal Information from unauthorized access or use. In the event of disclosure or sharing, we will enter into a confidentiality and security agreement for the shared information with the recipient(s) of your personal information. This agreement will comply with legal requirements to protect your personal information from unauthorized access or use. Any sharing of your personal information for purposes other than the Purpose will require your prior consent. From time to time, Landerz may also be required to provide Personal Information in response to a judicial or administrative order or decision, a government investigation, or as otherwise required or permitted by law.
Before disclosing your Personal Information outside of Quebec, subject to the provisions of the Laws, Landerz will conduct a Privacy Impact Assessment, including consideration of the protections afforded to the information to ensure that they are similar to the Laws, and the legal regime applicable in the jurisdiction where the information is to be disclosed, including its degree of equivalency to the privacy principles applicable in Canada. Such disclosure will be subject to a written agreement that takes into account, among other things, the results of Landerz's assessment and, if applicable, the terms and conditions agreed to in order to mitigate the risks identified in that assessment.
We will use commercially reasonable efforts to ensure that your personal information is accurate when used. Nevertheless, we rely on your assistance and invite you to contact us as soon as possible if your personal information needs to be corrected or if you wish to access it. Any request for access or rectification should be addressed to the Privacy Officer at the following email address: firstname.lastname@example.org. We undertake to respond to your request for access or rectification of your personal information promptly and no later than 30 days from the date of receipt of a written request from you. Before we can confirm the existence of your personal information, provide you with access to the information, provide you with a copy of the information, or correct any information, we will ask you to provide proof of your identity and may ask you to provide us with further details (in a secure manner) to help us respond to your request.
You may request that Landerz stop sending you Electronic Communications and other information at any time by contacting Landerz at email@example.com. You may also withdraw your consent to the collection, use and disclosure or sharing of your Personal Information at any time. To do so, please contact our Privacy Officer at firstname.lastname@example.org. In addition, we routinely provide opt-out or withdrawal instructions in our Electronic Communications to allow you to remove your name from future mailings.
We are committed to transparency and to ensuring that our electronic communication practices comply with Canadian anti-spam legislation. From time to time, we may send commercial electronic messages (CEMs) to, among others, (i) current or potential customers, in response to an enquiry or for marketing purposes, and (ii) our current or potential service providers or business partners. In the event that we use an outside service provider to send CME, it will be clearly stated that such messages are sent on behalf of Landerz. CME from Landerz is only sent to individuals who have given their express consent to receive it, or where permitted by Canadian anti-spam law, including, without limitation, (i) as a result of an existing business relationship between you and Landerz; (ii) within the applicable time period after the termination of such business relationship; (iii) within the applicable time period after an enquiry or request from you; (iv) in the form of a one-time CME as a result of a referral from you, a service provider, a business partner or a current employee of Landerz who also has a business, private, family or personal relationship with you or (v) where you have conspicuously published your e-mail address or voluntarily provided it to Landerz or any of our employees or agents without indicating that you do not wish to receive any unsolicited CME and that the message is related to the performance of your duties, your business enterprise, or your functions within such enterprise.
To stop receiving CME from Landerz, you may unsubscribe by using the link at the bottom of each CME or by contacting us at email@example.com. Your email address will be removed from our mailing list within ten (10) business days of your request.
In return, you agree that your use of the Website and/or the Application will comply with the provisions of the Canadian Anti-Spam Act.
The Web Site may contain links to other Web sites or Internet resources operated by third parties over whom Landerz has no control, including those owned by our partners. When you click on one of these links, you are contacting another web site or Internet resource that may collect information about you that you voluntarily provide or that is obtained through the use of "cookies" or other such technologies. Landerz has no responsibility or liability for or control over those websites and other Internet resources or their collection, use and disclosure of your personal information.
Even if you stop using the Website and/or the Application, Landerz may continue to use or disclose your personal information in accordance with the Purposes of Use and this Policy, as it may be amended from time to time, and subject to compliance with Laws.
This Policy may be changed by Landerz from time to time, in its sole discretion, without prior notice to you or any other person and without liability to you or any other person. Nevertheless, Landerz will send you notice that the Policy has been changed, along with a link to the changed Policy. Landerz's collection, use and disclosure of your Personal Information will be governed by the version of the Policy in effect at the time. New versions of the Policy will also be posted on the Website and the Application. Following any change, you may at any time unsubscribe from our services to no longer receive our Electronic Communications or withdraw your consent. In any event, we recommend that you bookmark this page and periodically review this Policy to ensure that you are familiar with the most current version.
Comments, questions or complaints regarding this Policy or the handling of your personal information may be directed to our Privacy Officer at firstname.lastname@example.org. Our Privacy Officer will respond to your correspondence promptly and no later than 30 days from the date of receipt.
This Policy was last updated on 1 October 2021.
In the event of any inconsistency between the English and French versions of this Policy, the French version shall prevail.